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Archive for August, 2009


The Secret Behind Activity Sprinting: Taming The Viking To Achieve High-Effort Consistency


What has been your plan to stay motivated when negative situations or low-priority distractions occur? How do you avoid giving up after some of your revenue generating activity (phone calls, emails, marketing efficiency etc) has not shown you the expected return on your effort investment? Do you find that your daily activity is more like [...]

Business Owner Burnout! Make Your Burnout Prevention Plan Now!


I have often been asked to help others work through issues of burnout. As a business owner you’ve most likely experienced days (or weeks) when you feel you’ve been running around like a chicken with your head cut off and typically when the tail wags the dog you immerge feeling that you have little or [...]

Why do I Need a Records Management Policy?


Records management is a necessity in today’s fast-paced business environment. No longer is it a simple matter to keep necessary records – there are significant consequences for failure to do so. Depending on the nature of your business, records are needed for ongoing customer service, tax purposes and for legal reasons. If business records are [...]

Successfully Resolve Customer Service Problems to Retain Customer Loyalty


It seems that as our technology improves, the business/customer relationship is declining. With online technical and sales support, the personal side of customer relations is not as prevalent. There is no longer any loyalty to a business and its products and services. This trend can cause a significant decrease in sales. One way to counteract [...]

Point of Sale Systems Or Cash Register: Which is Better?


In running a successful business, there are few things more important than money. After all, what is the reason that you’re embarking on such an endeavor, other than trying to provide a service that people may need? With this said, cash management is something that no retail store can live without, and they would obviously [...]


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